Privacy policy

Privacy Policy

Tip-Clip (a trading name of East Coast Electrical Solutions Limited)
Last updated: 25.02.26

1. Who We Are

Tip-Clip is operated by East Coast Electrical Solutions Limited, a company registered in England and Wales.

Registered Office:
Office 5 Manor Farm
Watlington Road
Runcton Holme
King’s Lynn
Norfolk
PE33 0EJ
United Kingdom

Email: info@tipclip.co.uk

We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.

2. What Information We Collect

When you use our website (www.tipclip.co.uk), we may collect the following personal information:

  • Full name
  • Billing and delivery address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely by Shopify and payment providers – we do not store card details)
  • Order history
  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Deliver products to you
  • Send order confirmations and shipping updates
  • Respond to enquiries
  • Improve our website and customer experience
  • Send marketing emails (only if you have opted in)

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing

Under UK GDPR, we process your data under the following lawful bases:

  • Contract performance – to process and deliver your order
  • Legal obligation – to comply with tax and accounting requirements
  • Legitimate interests – to operate and improve our business
  • Consent – for marketing communications (you may withdraw consent at any time)

5. Payment Processing

All payments are securely processed through Shopify and its integrated payment providers. We do not have access to or store your full card details.

6. Data Sharing

We only share your data where necessary to operate our business, including:

  • Shopify (ecommerce platform)
  • Payment providers (e.g. Shopify Payments, PayPal)
  • Shipping providers (e.g. Royal Mail or courier services)
  • Accountants or legal advisors where required by law

All third parties are required to respect the security of your data.

7. Data Retention

We retain personal data only for as long as necessary:

  • Order and transaction records: up to 6 years (for HMRC requirements)
  • Marketing data: until you unsubscribe
  • Customer service records: as reasonably required

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Object to processing
  • Withdraw consent for marketing at any time

To exercise your rights, contact:
info@tipclip.co.uk

We aim to respond within one month.

9. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings.

10. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration or disclosure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.